SHIPPING & RETURNS
Shipping Policy
Welcome to Ember Candle Co's shipping policy! We take pride in our careful packaging and efficient shipping methods to ensure your candles arrive safely and swiftly. Our shipping costs are calculated at checkout, and we offer various options to suit your needs. We are committed to providing a transparent and reliable shipping experience for all our customers.
At Ember Candle Co, we prioritize the satisfaction of our customers. If you have any questions about our shipping process, please feel free to contact us.
Return & Exchange Policy
Ember Candle Co is dedicated to ensuring your complete satisfaction with our handmade soy wax candles. In the event that you are not entirely satisfied with your purchase, we offer a straightforward return and exchange policy. We want you to shop with confidence, knowing that we are here to address any concerns and make your experience with us enjoyable and worry-free.
Your feedback is valuable to us. If you have any questions or require assistance with a return or exchange, please reach out to our team, and we will be happy to assist you.